Custom PCs for
Gaming Workstations Content Creation Businesses Every Need
Custom vs Prebuilt Computers
CUSTOM
A custom PC is built from scratch, selecting every component to match your exact requirements. Whether you’re a gamer, content creator, or business professional, a custom PC gives you full control over the specifications.
Advantages
Tailored Performance:
- Select components that meet your specific needs, whether it’s gaming, rendering, or productivity.
- Optimize for high performance with premium parts like the latest CPUs, GPUs, and cooling solutions.
Upgradeable:
- Start with a base system and upgrade individual components (like RAM or storage) over time as your needs grow.
- Ensures long-term value and adaptability to future technology.
Higher Quality Components:
- Choose trusted brands and premium parts, avoiding cheaper components often found in prebuilt systems.
- Better quality parts mean better performance and longevity.
Aesthetic Freedom:
- Customize the look of your PC with RGB lighting, tempered glass panels, or a minimalist case design.
- Build a system that reflects your style.
Cost Efficiency (in the Long Run):
- Avoid paying for features you don’t need.
- Often more affordable over time since you can upgrade parts rather than replacing the entire system.
Disadvantages
Time Investment:
- Building a PC requires time to research and assemble components.
- Professional custom-build services (like ours!) can simplify the process.
Initial Learning Curve:
- For beginners, understanding compatibility and assembly can seem daunting. Our team provides training and guidance to make it easy.
Prebuilt
A prebuilt PC is a ready-to-use computer assembled by manufacturers. These systems cater to general users who want a quick and hassle-free solution.
Advantages
Quick Setup:
- No waiting for parts to arrive or assembling the system—it’s ready to use out of the box.
- Ideal for users who need a PC urgently.
Warranty and Support:
- Comes with a manufacturer’s warranty covering the entire system.
- Support services are centralized, making troubleshooting simpler.
Predictable Pricing:
- Easy to budget for, as you’re paying a fixed price for a complete system.
Disadvantages
Limited Customization:
- Restricted to the configurations provided by the manufacturer.
- May include unnecessary features or components you don’t need.
Lower Quality Components:
- Manufacturers often use generic or lower-end components to save costs, especially for power supplies and cooling systems.
- Can lead to performance bottlenecks or reduced lifespan.
Difficult to Upgrade:
- Many prebuilt systems use proprietary parts, making upgrades harder or impossible.
- Some systems don’t allow for future component replacements, forcing you to buy a new system.
Higher Initial Cost:
- Prebuilt PCs often include a markup for assembly and branding, making them more expensive than a comparable custom build.
F.A.Q
What types of devices do you repair?
We repair laptops, desktops, All-In-Ones, and other electronic devices. Contact us if you’re unsure about your specific device!
Do I need to make an appointment for diagnostics?
No, an appointment is not required for any of our in-store services, however, an appointment can guarantee you will be seen.
How long does the diagnostic process take?
Most diagnostics are completed within an hour, but depending on the complexity of the issue, it could take longer.
Can you fix my device on the same day?
Many repairs can be completed on the same day, depending on the problem and parts availability.
What should I bring with my device for repairs?
Bring the device, any necessary power cables, and any specific accessories related to the issue (e.g., keyboard, mouse).
How much does a diagnostic cost?
Our diagnostics are completely free! We believe in helping you understand the issue with your device before making any commitments.
Do you charge a drop-off fee?
No, we do not charge a drop-off fee. You only pay if you decide to proceed with the repair.
What payment methods do you accept?
We accept the following payment methods:
- Cash
- Credit/Debit Cards
- Checks
Is there any obligation to proceed after a diagnostic?
Absolutely not. Our free diagnostics and estimates are provided without any obligation. You can take your time to decide if you’d like to move forward with the repair.
Do you offer discounts?
Yes, we do! We are proud to offer discounts for:
- Active military members or veterans.
- Students at UNA who have the Mane Benefits App.
Do you provide virus and malware removal?
Absolutely. We can remove viruses, malware, and spyware while securing your system against future threats.
What if my device can’t be repaired?
If your device is beyond repair, we’ll provide options for replacement or data recovery, if possible.
Do you offer custom upgrades (e.g., RAM, SSD)?
Yes, we can upgrade your hardware to improve performance, including RAM, SSDs, and more.
Do your repairs come with a warranty?
Yes, we offer a 6-month warranty on all repairs. This warranty covers issues directly related to the service we provide, ensuring your device is repaired to the highest standards.
What is not covered under the warranty?
Parts Warranty: Any replacement parts used during the repair are covered under the manufacturer’s or supplier’s warranty, not ours. If a part is found to be defective, we will assist you in returning it to the supplier, but the cost of the replacement part is not covered by us. Physical Damage or Misuse: Damage caused by drops, spills, or other mishandling after the repair is not covered. Fine Print: The 6-month warranty applies only to the labor and workmanship of the repair. Any issues with replacement parts must be addressed with the part manufacturer or supplier. We are happy to assist with warranty claims on parts but cannot cover the cost or responsibility for defective parts.
What happens if the issue returns after the repair?
No, an appointment is not required for any of our in-store services, however, an appointment can guarantee you will be seen.
Will I lose my data during the repair?
We always aim to preserve your data. However, for certain repairs, data loss is possible. We recommend backing up your files before bringing in your device.
Is my personal information secure during the repair process?
Yes, we take your privacy seriously. Our team follows strict protocols to ensure your personal information stays secure.
Do you use genuine parts for repairs?
Yes, we use genuine parts whenever available, and we’ll discuss alternative options if necessary.
What happens if you don’t have the part for my device?
If a specific part needs to be ordered, we’ll inform you and provide an estimated timeframe for delivery and repair completion.
Can you help set up a new device or transfer data from an old one?
Absolutely. We can set up your new device and transfer all your data securely.
Do you provide business IT services?
Yes, we offer IT support and repair services for businesses. Contact us for details.